Shipping
All orders are processed within 1–3 business days. Shipping times vary depending on your location, but typically take 3–7 business days. Shipping costs are calculated at checkout based on the size and weight of your order. We take care to package every item securely to ensure it arrives safely and in perfect condition. Please note that we do not ship overseas; all orders must be within Australia.
Returns
Returns and Exchanges
If you’re not completely satisfied with your purchase, you can request a return or exchange within 14 days of receiving your order. Items must be in their original condition, unused, and with all original packaging. To arrange a return or exchange, please contact us at [your email/contact], and we’ll provide instructions for returning your item. Refunds will be processed to the original payment method within 5–10 business days of receiving the returned items. Shipping costs are non-refundable, and customers are responsible for return shipping unless the item was damaged or faulty.
Damaged or Faulty Items
If your order arrives damaged or faulty, please contact us immediately with photos of the issue. We will arrange a replacement or full refund at no additional cost to you.